Shop Now The Collections Explore our latest arrivals

Privacy Policy Of Rawanka Brothers Rawanka Brothers ("We" / "Website" / "Site" / "Us") is committed to protecting your privacy and ensuring the security of the personal information received from you ("Customer"). At Rawanka Brothers, the confidentiality of our Customers is a top priority. This Privacy Policy is published in accordance with the legal requirements of India, including: Section 43 A of the Information Technology Act, 2000; Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"); Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. 1. Consent and Applicability By accessing our Website and whenever you submit information to Rawanka Brothers, you agree to be bound by the terms of this Privacy Policy. As part of our service, we may send routine communications such as order confirmations, shipping updates, and administrative messages via email or SMS. 2. Information We Collect We collect and retain your personal information only to the extent necessary to provide our services. This includes: Voluntary Information: Name, age, gender, shipping address, phone number, and email address provided during checkout or registration. Sensitive Personal Data: Payment information (processed via secure encrypted gateways), billing addresses, and transaction history. Technical Data: During your visit, we automatically receive your IP address, operating system, browser type, and time-zone settings. Browsing Behavior: We track pages viewed, time spent on the site, and referral sources to improve our Bandhani collection and user experience. 3. Purpose of Collection Any personal information submitted by you will be used ONLY for: Processing and delivering your Bandhani saree orders. Verifying your identity to prevent fraudulent transactions. Improving website functionality and customizing your shopping experience. Communicating changes in our services or policies. 4. Disclosure and Sharing of Information Rawanka Brothers does not sell or rent your personal information to third parties. We share information only as described below: Service Providers: We employ third-party companies for logistics (shipping), payment processing, and data analysis. They have access only to the information needed to perform their functions. Legal Compliance: We release account information when required by law or to protect the safety and rights of Rawanka Brothers, our users, or others. Business Transfers: In the event of a merger or sale of the business, customer information may be one of the transferred assets. 5. Use of Cookies We use "Cookies" (small files placed on your hard drive) to analyze web traffic and customize your experience. Cookies do not collect sensitive personal data. You may choose to decline cookies in your browser settings, though this may limit website functionality. 6. Data Security and Force Majeure We implement reasonable security practices to protect your data. However, Rawanka Brothers shall not be held responsible for any loss or misuse of information attributable to a Force Majeure Event, including but not limited to hacking, power failures, natural disasters, or government acts beyond our reasonable control. 7. Third-Party Links Our website may contain links to external sites (such as social media or payment portals). We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their policies before providing any information. 8. Minors Use of our Website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under 18 years of age, you should use this site only with the involvement of a parent or guardian. 9. Updates to this Policy We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Continued use of the website implies acceptance of the updated terms. 10. Contact Us For any questions regarding this Privacy Policy or the handling of your data, please contact our grievance officer at: Brand Name: Rawanka Brothers Email: [Insert Your Email Address] Address: [Insert Your Business Address] Last Updated: 01-01-2026

Terms & Conditions Of Rawanka Brothers Welcome to Rawanka Brothers. These Terms and Conditions govern your use of our website and the purchase of our handcrafted Bandhani sarees. By accessing this website and placing an order, you agree to be bound by the following terms. 1. LEGAL COMPLIANCE & PRIVACY Rawanka Brothers is committed to protecting your privacy. This policy is published in accordance with the Information Technology Act, 2000, and the SPI Rules, 2011. Data Collection: We collect personal information (Name, Address, Contact) and technical data (IP address) only to fulfill your orders and improve your experience. Security: Your data is handled with commercially acceptable security measures. However, we are not liable for data loss due to "Force Majeure" events (hacking, natural disasters, or power failures). Consent: By using this site, you consent to our collection and use of your information as described in our Privacy Policy. 2. INTELLECTUAL PROPERTY & COPYRIGHT Ownership: All content on this site—including the brand name Rawanka Brothers, our logo, and all product photography of Bandhani sarees—is our proprietary property protected by Indian and International Copyright Laws. Unregistered Trademark: The name and logo "Rawanka Brothers" are used by us as our brand identity. Any unauthorized reproduction or "passing off" of our brand name or images will result in legal action. Usage: You may not download or copy our designs or images for commercial use. 3. PRODUCT CHARACTERISTICS (HANDMADE DISCLAIMER) Authenticity: Our sarees are authentic, handcrafted Bandhani. Minor irregularities in the tie-dye pattern, tiny dye specks, or thread knots are characteristics of handmade art and are not considered defects. Color Variance: Due to digital photography and screen settings, actual product colors may vary slightly from the images shown. 4. PAYMENT & PRICING Prepaid Only: We only accept prepaid orders. Cash on Delivery (COD) is strictly not available. Pricing: All prices are subject to change. Shipping costs are not included in the item price and are calculated based on weight. 5. SHIPPING & DELIVERY POLICY Dispatch: We strive for same-day dispatch for daytime orders. No shipments are made on Sundays or Public Holidays. Location: All products are shipped from Surat (Gujarat), India. Weight-Based Shipping: Rates are calculated by weight, rounded up to the next 500 grams. You benefit from reduced shipping on additional items. International Shipments: Customers are solely responsible for VAT, Custom Duties, and Import Taxes levied by their country. Risk of Loss: We are not responsible for lost or stolen packages once marked as "Delivered" by the courier (e.g., packages left at the door in the USA). Address Accuracy: Any penalties charged by couriers for incorrect addresses or Zip Codes will be borne by the customer. 6. MANDATORY UNBOXING VIDEO & EXCHANGES No Returns: Products are not eligible for return once purchased. Exchange Conditions: Exchange is only permitted for the same product if you receive the wrong item, wrong color, wrong size, or a damaged product. Unboxing Video: To claim an exchange, you must record a continuous, unedited unboxing video starting from the sealed package. This video serves as the only valid proof of damage. Without this video, no exchange will be processed. Tampered Packages: Do not accept any package that appears opened or damaged at the time of delivery. 7. INSTITUTIONAL DELIVERIES Deliveries to Schools, Colleges, or Hostels are at the customer’s risk. If the institution (warden/security) refuses the package, Rawanka Brothers will not issue a refund or free re-shipment. 8. LIMITATION OF LIABILITY & INDEMNITY Rawanka Brothers shall not be liable for any indirect or consequential damages arising from the use of our products. You agree to indemnify us against any suits or disputes arising from your breach of these terms or misuse of our website. 9. GOVERNING LAW & JURISDICTION Any dispute or claim arising out of your use of this website or your purchase shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat. 10. CONTACT US For any queries, alterations to addresses (within 24 hours), or exchange requests, please contact us: Email: [Insert Your Email] WhatsApp/Phone: [Insert Your Number] Last Updated: 01-01-2026

Contact Us Have a question, need styling advice, or want to get in touch? We’re here to help. Fill out the form below or reach out via email, and our team will get back to you as soon as possible. First name* Last name* Email* Phone Submit

Refund Policy Of Rawanka Brothers At Rawanka Brothers, we deal in handcrafted, delicate Bandhani sarees. Because each piece is made to order or hand-dyed, we maintain a strict refund policy to ensure the sustainability of our traditional craft. 1. No General Refunds We do not offer refunds for "Change of Mind" or "Personal Preference" regarding color, pattern, or fabric. Since Bandhani is a handmade art, slight variations are expected and are not grounds for a refund. 2. Eligibility for Refund A refund will only be processed under the following two conditions: Product Unavailability: If you have placed a prepaid order and the product is found to be out of stock, we will issue a 100% refund. Lost in Transit: If our courier partner confirms that the package is lost and cannot be delivered after 20 business days, we will offer you a choice between a reshipment or a full refund. 3. Exchanges vs. Refunds For cases of Damage or Wrong Product Received: We primarily offer an Exchange for the same product. A refund will only be initiated if the specific damaged item is out of stock and cannot be replaced within a reasonable timeframe. 4. Mandatory Proof for Claims No refund or exchange request will be entertained without a Mandatory Unboxing Video. The video must be continuous, unedited, and show the package being opened for the first time. If the video proves the item was damaged before it reached you, and we cannot provide a replacement, a refund will be issued. 5. Refund Process & Timeline Approval: Once your claim is verified via the unboxing video, we will notify you of the approval or rejection of your refund. Method: Approved refunds will be processed back to the original method of payment (Bank Account/UPI/Credit Card) used during the prepaid transaction. Timeline: It usually takes 5–7 business days for the amount to reflect in your account after the refund is initiated, depending on your bank's processing time. 6. Non-Refundable Items & Charges Shipping Costs: Shipping charges paid at the time of purchase are non-refundable. Custom Duties: Any import duties or local taxes paid by international customers to their governments are non-refundable by Rawanka Brothers. Used Items: Any saree that shows signs of being worn, washed, or having the tags removed will not be eligible for any refund or exchange. 7. Contact for Refund Queries For any refund-related concerns, please reach out to us within 24 hours of delivery: Email: [Insert Email Address] WhatsApp: [Insert Phone Number]

Shipping & Return Policy Of Rawanka Brothers At Rawanka Brothers, we take pride in delivering our handcrafted Bandhani sarees from Surat, Gujarat, to customers all over the world. Please read our policies carefully before placing your order. 🚚 Shipping Policy 1. Dispatch & Delivery Same-Day Dispatch: Orders placed during business hours are eligible for same-day dispatch. No Shipments on Holidays: We do not ship on Sundays or Public Holidays as our logistics partners are unavailable. Domestic (India): We deliver across India. Please provide a correct PIN code to avoid delays. International: We ship to almost every country via fast air couriers. Delivery usually takes 48–72 hours to reach major international cities after dispatch. 2. Shipping Charges Not Included in Price: Shipping costs are calculated extra based on the weight of your order. Weight Calculation: Following international standards, all weights are rounded up to the next 500 grams. Savings: You get a reduced shipping rate for every additional item added to the same order. 3. Address & Delivery Risk No P.O. Boxes: We require a full street address. Address Accuracy: Any penalty fees charged by courier companies for incorrect addresses or Zip Code mismatches will be paid by the customer. Unattended Delivery: For international orders (e.g., USA), if the courier leaves the package at your door, we are not responsible for theft or loss after delivery. Institutional Delivery: Deliveries to Hostels, Schools, or Colleges are at the customer's risk. If the warden/security refuses the parcel, no refund will be issued. 4. Custom Duties (International) VAT, Custom Taxes, and Import Duties are not included in your order. These must be paid by the customer directly to their local government or courier agency if applicable. 🔄 Return & Exchange Policy 1. No Return Policy Due to the intricate, handmade nature of Bandhani sarees and the hygiene standards of ethnic wear, we follow a Strict No-Return Policy. Products once sold cannot be returned for a refund. 2. Exchange Policy Exchange is only available for the same product in the following cases: Damaged or Torn product. Wrong product/color/size received. 3. Mandatory Unboxing Video (Strict Requirement) To protect against false claims, an Unboxing Video is Mandatory: You must record a continuous, unedited video while opening the parcel for the first time. The video must clearly show the sealed package and the shipping label. The video must show the full unfolding of the saree to highlight the damage. No Video = No Exchange. No exceptions will be made. 4. How to Request an Exchange Contact us at [Insert Email] or WhatsApp [Insert Number] within 24 hours of delivery. Attach your unboxing video and clear photos of the defect. Once approved, the item must be sent back in its original condition (unworn, with tags). 💳 Payment Policy Prepaid Only: We currently only accept prepaid orders via our secure payment gateway. Cash on Delivery (COD): We do not provide COD services.

The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region. *Note: This page currently has several sections. Once you complete editing the Accessibility Statement below, you need to delete this section. To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site ”. Accessibility Statement This statement was last updated on [enter relevant date] . We at [enter organization / business name] are working to make our site [enter site name and address] accessible to people with disabilities. What web accessibility is An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies. Accessibility Adjustments on This Site We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option] . This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information] : Used the Accessibility Wizard to find and fix potential accessibility issues Set the language of the site Set the content order of the site’s pages Defined clear heading structures on all of the site’s pages Added alternative text to images Implemented color combinations that meet the required color contrast Reduced the use of motion on the site Ensured all videos, audio, and files on the site are accessible Declaration of Partial Compliance With the Standard Due to Third-Party Content [only add if relevant] The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name] . The following pages are affected by this: [list the URLs of the pages] . We therefore declare partial compliance with the standard for these pages. Accessibility Arrangements in the Organization [only add if relevant] [Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use] Requests, Issues, and Suggestions If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator: [Name of the accessibility coordinator] [Telephone number of the accessibility coordinator] [Email address of the accessibility coordinator] [Enter any additional contact details if relevant / available]

Frequently asked questions What makes Rawanka Brothers Bandhani special? All our sarees are authentic, handcrafted pieces from Surat/Jamnagar (Gujarat). Each knot is tied by hand and dyed using traditional methods, ensuring you receive a unique masterpiece of Indian heritage. Are these sarees handmade? Yes. Every product on our website is handcrafted. Because they are handmade, slight variations in the dye pattern and "Bandh" (knots) are natural signatures of authenticity. How should I care for my Bandhani saree? We highly recommend Dry Clean Only for all our sarees to preserve the vibrancy of the colors and the integrity of the hand-tied knots. Will the color bleed? Traditional Bandhani uses rich dyes. While we take measures to fix colors, minor bleeding may occur during the first few dry cleans. Always keep the saree away from moisture. How much does shipping cost? Shipping is calculated based on the weight of your order. You can see the final shipping cost at the checkout page. We ship all products from Surat, Gujarat. How long will it take to receive my saree? • Domestic (India): 3–7 business days depending on your location. • International: 4–8 business days via our fast air-courier partners. Do I have to pay Import Duties? For international orders, any VAT or Custom Duties are charged by your local government and are the responsibility of the customer. Do you offer Cash on Delivery (COD)? No. To maintain the highest quality and safety for our delicate products, we currently only accept Prepaid Orders via our secure payment gateway. Can I cancel my order? Order cancellations are only allowed within 12 hours of placement or before the item is dispatched, whichever is earlier. Once shipped, an order cannot be cancelled. What is your Return Policy? We follow a Strict No-Return Policy. Since these are delicate handcrafted items, we do not accept returns for "change of mind." What if I receive a damaged product? In the rare case of damage or a wrong item being sent, we offer an Exchange for the same product. You must contact us within 24 hours of delivery. Why is an Unboxing Video mandatory? To protect our brand and your purchase, a continuous, unedited unboxing video is required to prove any damage occurred during transit. Without this video, we cannot process an exchange. How can I reach you? You can WhatsApp us at [Insert Phone Number] or email us at [Insert Email Address]. Our team is available from 10:00 AM to 7:00 PM (IST), Monday to Saturday.