Rawanka Brothers ("We" / "Website" / "Site" / "Us") is committed to protecting your privacy and ensuring the security of the personal information received from you ("Customer"). At Rawanka Brothers, the confidentiality of our Customers is a top priority. This Privacy Policy is published in accordance with the legal requirements of India, including:

• Section 43 A of the Information Technology Act, 2000;

• Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules");

• Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
   

1. Consent and Applicability
By accessing our Website and whenever you submit information to Rawanka Brothers, you agree to be bound by the terms of this Privacy Policy. As part of our service, we may send routine communications such as order confirmations, shipping updates, and administrative messages via email or SMS.
 
2. Information We Collect
We collect and retain your personal information only to the extent necessary to provide our services. This includes:

• Voluntary Information: Name, age, gender, shipping address, phone number, and email address provided during checkout or registration.

• Sensitive Personal Data: Payment information (processed via secure encrypted gateways), billing addresses, and transaction history.

• Technical Data: During your visit, we automatically receive your IP address, operating system, browser type, and time-zone settings.

• Browsing Behavior: We track pages viewed, time spent on the site, and referral sources to improve our Bandhani collection and user experience.
   

3. Purpose of Collection
Any personal information submitted by you will be used ONLY for:

• Processing and delivering your Bandhani saree orders.

• Verifying your identity to prevent fraudulent transactions.

• Improving website functionality and customizing your shopping experience.

• Communicating changes in our services or policies.
   

4. Disclosure and Sharing of Information
Rawanka Brothers does not sell or rent your personal information to third parties. We share information only as described below:

• Service Providers: We employ third-party companies for logistics (shipping), payment processing, and data analysis. They have access only to the information needed to perform their functions.

• Legal Compliance: We release account information when required by law or to protect the safety and rights of Rawanka Brothers, our users, or others.

• Business Transfers: In the event of a merger or sale of the business, customer information may be one of the transferred assets.
   

5. Use of Cookies
We use "Cookies" (small files placed on your hard drive) to analyze web traffic and customize your experience. Cookies do not collect sensitive personal data. You may choose to decline cookies in your browser settings, though this may limit website functionality.
 
6. Data Security and Force Majeure
We implement reasonable security practices to protect your data. However, Rawanka Brothers shall not be held responsible for any loss or misuse of information attributable to a Force Majeure Event, including but not limited to hacking, power failures, natural disasters, or government acts beyond our reasonable control.
 
7. Third-Party Links
Our website may contain links to external sites (such as social media or payment portals). We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their policies before providing any information.
 
8. Minors
Use of our Website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under 18 years of age, you should use this site only with the involvement of a parent or guardian.
 
9. Updates to this Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Continued use of the website implies acceptance of the updated terms.
 
10. Contact Us
For any questions regarding this Privacy Policy or the handling of your data, please contact our grievance officer at:

• Brand Name: Rawanka Brothers

• Email: [Insert Your Email Address]

• Address: [Insert Your Business Address]
  
  Last Updated: 01-01-2026